Can AI help customer service reps help customers better?

What retail stores are open Easter 2024? Details on Walmart, Target, Macy's, Kohl's, more

Fever move Caitlin Clark’s preseason home debut up 1 day to accommodate Pacers’ playoff scheduleDistressed sawfish rescued in Florida Keys dies after aquarium treatment

Justice Department warns it plans to sue Iowa over new state immigration lawHope Hicks takes the stand to testify at Trump trialInstagram teams up with Dua Lipa, launches new IG Stories stickers

William H. Macy praises wife Felicity Huffman's 'great' performance in upcoming showUnited Methodists remove anti-gay language from their official teachings on societal issues

Colorado school bus aide shown hitting autistic boy faces more charges

Troops fired on Kent State students in 1970. Survivors see echoes in today’s campus protest movementNew website includes resources to help in aftermath of Maryland bridge collapse

Fiery debate over proposed shield law leads to rare censure in Maine HouseDoctors say Wisconsin woman who at 12 nearly killed girl should be let go from psychiatric hospital

An ambitious plan to build new housing continues to delay New York’s state budgetHawaii is "on the verge of catastrophe," locals say, as water crisis continues